SHIPPING & RETURNS
SHIPPING
General information
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Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
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All orders are processed Monday to Friday (excluding public holidays) from 7am - 3:30pm AEST.
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Tracking advice will be sent to your email once your order has been dispatched.
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Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place.
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In some cases, we may need to contact you before your order can be shipped.
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To ensure there is no delay, please respond to any email/phone call from our Customer Care team
RETURNS & EXCHANGES
General information
Special 808 would like you to be happy with the purchases that you make. As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.
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All returns must be received within 30 days of the purchase date.
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Gift cards can not be returned and are not redeemable for cash.
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Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
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Once your return has been processed, you will receive a confirmation email from our team.
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Final Sale items can not be returned for a refund unless deemed faulty.
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GARAGE SALE INFO
All purchased made on Garage Sale are final. The items are pre-loved and pre-used goods which may contain wear and tear, stains, blemishes, holes or markings. These are not deemed as faulty or defective. Please choose carefully as we do not offer exchange or returns on pre-loved items.
